A Few Golden Rules
Treat your alpaca with the same care it gives you—gently and thoughtfully.
Don’t over-wash
Alpaca fibers naturally repel dirt and odors. Simply airing out your alpaca throw or sweater can freshen it up between uses.
Hand wash gently
Use cold water and a mild wool detergent. Turn inside out to prevent pilling. Never use bleach or harsh chemicals.
if machine washing is allowed
Use a delicate wool cycle, cold water, low spin. Place in a mesh laundry bag and avoid overloading.
No tumble dryers
Press in a towel to remove moisture, then lay flat to dry. Reshape while damp. Avoid hanging.
Steam or low-heat iron
Use a cloth barrier when ironing, or hang in a steamy bathroom to release wrinkles.
Pilling is normal
Use a sweater stone or cashmere comb. Lightly brush in one direction.
Cleaning Your Pieces
Dry Cleaning
Dry cleaning is the best option to maintain the item's integrity, especially for structured pieces or large throws.
We recommend using a trusted dry cleaner familiar with natural fibers and instructing them not to steam press or machine tumble.
Dry Cleaning
For most items, gentle hand washing is best.
- Fill a basin with cold water and a small amount of mild wool or baby shampoo (we recommend The Laundress)
- Submerge the item and gently swirl—do not rub or agitate
- Let soak for 3–5 minutes
- Rinse thoroughly in clean, cold water until soap is gone
- Press water out gently—never wring
- Lay flat on a clean towel to dry
what to avoid
- Hot water or high temperatures
- Standard detergents or bleach
- Machine washing or drying
- Hanging while wet
Drying, Steaming & Storage
Drying
Always lay your item flat on a towel to dry, shaping it gently. Avoid hanging, which may distort its shape.
Dry Cleaning
- To remove wrinkles, use a handheld steamer on the lowest setting.
- Avoid ironing, as direct heat can flatten the fibers.
Storing
- Store only when completely dry
- Fold garments or throws and place in a breathable cotton bag
- Avoid plastic bags or airtight containers
- Keep away from direct sunlight and moisture
- Add lavender sachets or cedar blocks (not mothballs) for freshness
Preventing Pests
- Clean before storing: Moths are drawn to oils, sweat, and food residue.
- Use airtight storage: Vacuum-sealed bags or bins keep pests out.
- Natural repellents: Cedar blocks, lavender, rosemary, bay leaves, or cloves.
- Avoid mothballs: They leave a strong odor and are toxic.
- Air out regularly: Sunlight kills moth larvae. Shake out and inspect.
- Check for damage: Look for holes or larvae. Freeze item in a sealed bag for 48 hours if infestation is suspected.
Throws, Scarves & Apparel —
A Few Nuances
throws & home textiles
- Clean only when needed—usually once or twice a season
- Avoid ironing, as direct heat can flatten the fibers.
- If used in high-traffic areas, consider seasonal rotation
- Preferably dry clean.
- If washing at home, hand wash in cold water with mild detergent.
- Soak without agitation. Do not wring. Rinse gently.
- Press water out with a towel. Lay flat to dry. Support weight while lifting. Reshape and avoid sun or heat.
- Light ironing with low heat if needed.
Apparel & Accessories
- Hand wash in cold water using a gentle detergent.
- Turn inside out to minimize friction and reduce pilling.
- Gently press out water with a towel—do not wring.
- Lay flat to dry in a well-ventilated area, reshaping as needed.
- Steam or iron on low heat with a cloth barrier.
frequently asked questions
We recommend dry cleaning or hand washing only. Machine washing, even on delicate cycles, can cause shrinkage or felting.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
You can contact us through our contact page! We will be happy to assist you.
You can contact us through our contact page! We will be happy to assist you.
















