*We are unable to accept returns or exchanges for bedding and bath products.
Care instructions are professional dry clean only, preferably someone who has worked with wool products. Fold and store in a dry area, preferably a spot that is not often open/ no access to humidity. Fold instead of hang especially for heavier knit items to avoid them growing or losing shape. We suggest against the use of any type of chemicals/odors to help avoid moths. You can read more about how to care for your Alpaca products on our Alpaca Product Care Page.
Shipping + Returns
Shipping methods offered during checkout may vary based on the delivery address. A shipping confirmation email is sent once your package has shipped from our warehouse. The shipping confirmation may include a tracking number if the carrier provides this service. If you wish to make a return, you can contact our Customer Service. You can read more about our Shipping and Returns policy here.
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